Complaints Handling Timeline
Standard Operating Procedure (SOP)
Frequently Asked Questions
How do I lodge a Complaint?
How do I apply for Direct Trader Input?
How long will my goods stay at the Port before it enters demurrage?
What is the currency or denomination with which I am supposed to pay Port Charges? Can I pay in dollars?
Can I see or get cars to buy at cheap prices in the Port? How do I pay for car importation? Is the rate for new vehicle different from used cars?
I have farm produce to export, how do I go about it?
I want to import toothpick, is it prohibited, what do I need to do?
I have been asked to pay charges without receipt issued, is this in Order?
Can I get to Europe through the Sea Port?
Why do we need Port Health in the Port?
How are Shore Passes or Shore Leave obtained?
When am I entitled to Tariff Waiver?
How long will it takes a Terminal Operator to position my container?
How do I process Landing Permit for working Crew members on Board vessels calling at Nigerian Ports?
Can I obtain a Certificate of Vaccination (Yellow Card) at Nigerian Ports?
What vaccination does a Foreigner need to enter Nigeria?
What are the requirements for Clearance Precursor Chemicals?
Can I and how do I obtain a Visa on arrivals at Nigerian Port?
Can I clear my goods by myself, without a clearing Agent?
Do Free Trade Zones exist in Nigeria?